Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are the perfumes sold on your site authentic?
Yes, every bottle at Valencia Perfumes is 100% authentic and sourced directly from authorized distributors or the perfume houses themselves.
How long will my fragrance order take to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for opened fragrances?
Due to the nature of beauty products, we can only accept returns on unopened and sealed items within 30 days of purchase to ensure hygiene standards.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and local customs regulations.
Can I get samples before committing to a full bottle?
We offer a curated selection of 2ml discovery samples for most of our signature scents so you can find your perfect match before purchasing a full-sized bottle.