Returns & Exchanges
At Valencia Perfumes, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on all unopened and unused products.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization code.
Secure Packaging
Carefully place the original, unopened perfume bottle in its authentic packaging and use a sturdy shipping box to prevent damage during transit.
Ship to Boutique
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing